Jesse Jacobs: At Samovar, It's About Friends, Not Customers
Samovar founder Jesse Jacobs sat down with WTN Editor Heidi Kyser to describe the comprehensive customer service approach and staff training taken at his successful San Francisco tea lounge.
Samovar founder Jesse Jacobs sat down with WTN Editor Heidi Kyser to describe the comprehensive customer service approach and staff training taken at his successful San Francisco tea lounge.